:root {
    --bg: #0a0203;
    --bg-2: #120708;
    --panel: #17101a;
    --panel-2: #1f1626;
    --border: rgba(255,198,31,0.18);
    --text: #f6f1e7;
    --dim: #b3a38c;
    --muted: #7a6a57;
    --accent: #ffc61f;
    --accent-2: #ff3d1f;
    --green: #4be08a;
    --red: #ff4d4d;
    --radius: 12px;
}
* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
    background: radial-gradient(1200px 600px at 20% -10%, #2b0604 0%, var(--bg) 60%) fixed, var(--bg);
    color: var(--text);
    font-family: "Segoe UI", Roboto, system-ui, -apple-system, Arial, sans-serif;
    font-size: 15px;
    line-height: 1.6;
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
.wrap { width: 100%; max-width: 1080px; margin: 0 auto; padding: 0 18px; }
main { flex: 1 0 auto; padding: 26px 0 60px; }
.muted { color: var(--muted); }
.dim { color: var(--dim); }
h1, h2, h3 { line-height: 1.25; }
h1 { font-size: 30px; margin: 0 0 8px; }
h2 { font-size: 22px; margin: 26px 0 10px; }
h3 { font-size: 17px; margin: 18px 0 6px; }
p { margin: 0 0 12px; }
code { background: #241726; padding: 1px 6px; border-radius: 6px; font-size: 13px; }
pre { background: #120d16; border: 1px solid var(--border); border-radius: 10px; padding: 14px; overflow: auto; }

/* ---------- top bar ---------- */
.topbar {
    background: rgba(12,6,10,0.92);
    border-bottom: 1px solid var(--border);
    position: sticky; top: 0; z-index: 50;
    backdrop-filter: blur(8px);
}
.topbar-inner { display: flex; align-items: center; gap: 14px; min-height: 60px; padding: 6px 0; flex-wrap: nowrap; }
.brand { display: flex; align-items: center; gap: 10px; color: var(--text); flex: 0 0 auto; }
.brand:hover { text-decoration: none; }
.brand-mark {
    width: 30px; height: 30px; border-radius: 8px;
    background: linear-gradient(135deg, var(--accent), var(--accent-2));
    color: #140800; font-weight: 800; display: grid; place-items: center;
    box-shadow: 0 0 18px rgba(255,120,31,0.35);
}
.brand-text { font-weight: 700; letter-spacing: 1px; }
.brand-text b { color: var(--accent); font-weight: 700; }
.nav { display: flex; align-items: center; gap: 2px; flex: 1 1 auto; min-width: 0;
    flex-wrap: nowrap; overflow-x: auto; scrollbar-width: none; -ms-overflow-style: none; }
.nav::-webkit-scrollbar { display: none; }
.nav .sep { flex: 0 0 auto; width: 1px; height: 20px; background: var(--border); margin: 0 8px; }
.nav a { color: var(--dim); padding: 8px 10px; border-radius: 8px; white-space: nowrap; flex: 0 0 auto; }
.nav a:hover { color: var(--text); background: rgba(255,255,255,0.04); text-decoration: none; }
.nav a.active { color: var(--text); background: rgba(255,198,31,0.10); }
.nav-user { display: flex; align-items: center; gap: 8px; flex: 0 0 auto; }
.who { color: var(--text); font-weight: 600; white-space: nowrap; }

/* ---------- buttons ---------- */
.btn {
    display: inline-block; border: 0; cursor: pointer;
    background: linear-gradient(135deg, var(--accent), var(--accent-2));
    color: #140800; font-weight: 700; padding: 10px 16px;
    border-radius: 10px; font-size: 14px;
}
.btn:hover { filter: brightness(1.08); text-decoration: none; }
.btn-sm { padding: 6px 12px; font-size: 13px; }
.btn-ghost { background: transparent; border: 1px solid var(--border); color: var(--text); }
.btn-ghost:hover { background: rgba(255,255,255,0.05); }
.btn-danger { background: linear-gradient(135deg, #ff5c5c, #b81f1f); color: #fff; }
.btn-block { width: 100%; text-align: center; }

/* ---------- cards / panels ---------- */
.card {
    background: linear-gradient(180deg, var(--panel), var(--panel-2));
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 20px;
    margin-bottom: 18px;
}
.grid { display: grid; gap: 16px; }
.grid-2 { grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); }
.grid-3 { grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); }
.stat { text-align: center; padding: 18px; }
.stat .num { font-size: 30px; font-weight: 800; color: var(--accent); }
.stat .lbl { color: var(--dim); font-size: 13px; letter-spacing: .5px; text-transform: uppercase; }

/* ---------- hero ---------- */
.hero { text-align: center; padding: 60px 10px 40px; }
.hero h1 {
    font-size: clamp(34px, 6vw, 60px); font-weight: 800; letter-spacing: 2px;
    background: linear-gradient(90deg, #ffffff, var(--accent), var(--accent-2));
    -webkit-background-clip: text; background-clip: text; color: transparent;
    margin-bottom: 6px;
}
.hero p { color: var(--dim); max-width: 640px; margin: 0 auto 22px; }
.hero .actions { display: flex; gap: 12px; justify-content: center; flex-wrap: wrap; }

/* ---------- tables ---------- */
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th, td { padding: 10px 12px; text-align: left; border-bottom: 1px solid rgba(255,255,255,0.06); }
th { color: var(--dim); font-size: 12px; text-transform: uppercase; letter-spacing: .6px; }
tr:hover td { background: rgba(255,255,255,0.02); }

/* ---------- badges ---------- */
.role-badge, .pill {
    display: inline-block; padding: 3px 10px; border-radius: 999px;
    font-size: 12px; font-weight: 700; letter-spacing: .4px;
}
.role-user { background: #2a2438; color: #cfc6e6; }
.role-staff { background: rgba(75,224,138,0.15); color: var(--green); border: 1px solid rgba(75,224,138,0.35); }
.role-ceo { background: linear-gradient(135deg, var(--accent), var(--accent-2)); color: #140800; }
.pill-open { background: rgba(255,198,31,0.15); color: var(--accent); }
.pill-in_corso { background: rgba(61,123,255,0.18); color: #7fa8ff; }
.pill-risposto { background: rgba(75,224,138,0.15); color: var(--green); }
.pill-chiuso { background: #2a2438; color: var(--muted); }
.pill-urgente { background: rgba(255,77,77,0.18); color: var(--red); }
.pill-alta { background: rgba(255,123,31,0.18); color: #ff9a3c; }
.pill-normale { background: rgba(255,255,255,0.08); color: var(--dim); }
.pill-bassa { background: rgba(255,255,255,0.05); color: var(--muted); }

/* ---------- forms ---------- */
label { display: block; margin: 12px 0 5px; color: var(--dim); font-size: 13px; }
input[type=text], input[type=email], input[type=password], select, textarea {
    width: 100%; background: #0f0a13; color: var(--text);
    border: 1px solid var(--border); border-radius: 9px; padding: 11px 12px;
    font-size: 14px; font-family: inherit;
}
textarea { min-height: 130px; resize: vertical; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--accent); }
.form-row { display: flex; gap: 12px; flex-wrap: wrap; }
.form-row > div { flex: 1 1 200px; }
.inline { display: inline-block; width: auto; }

/* ---------- flash ---------- */
.flash {
    margin: 18px 0; padding: 12px 16px; border-radius: 10px; font-weight: 600;
    border: 1px solid var(--border); background: var(--panel);
}
.flash-ok { border-color: rgba(75,224,138,0.4); color: var(--green); }
.flash-error { border-color: rgba(255,77,77,0.4); color: var(--red); }

/* ---------- docs layout ---------- */
.docs-layout { display: grid; grid-template-columns: 250px 1fr; gap: 22px; align-items: start; }
.docs-side { position: sticky; top: 78px; }
.docs-side h4 { margin: 14px 0 6px; color: var(--accent); font-size: 13px; letter-spacing: .8px; text-transform: uppercase; }
.docs-side a { display: block; color: var(--dim); padding: 6px 10px; border-radius: 8px; font-size: 14px; }
.docs-side a:hover { background: rgba(255,255,255,0.04); color: var(--text); text-decoration: none; }
.docs-side a.active { background: rgba(255,198,31,0.12); color: var(--accent); }
.doc-body { }
.doc-body p { margin: 0 0 10px; }
.doc-body ul, .doc-body ol { margin: 0 0 12px 22px; }
.doc-body li { margin: 3px 0; }
.doc-body strong { color: #ffffff; }
.doc-body .doc-gap { height: 10px; }
@media (max-width: 900px) {
    .brand-text { display: none; }
    .nav a { padding: 8px 7px; font-size: 14px; }
    .nav-user .who { display: none; }
}
@media (max-width: 780px) {
    .docs-layout { grid-template-columns: 1fr; }
    .docs-side { position: static; }
}

/* ---------- ticket thread ---------- */
.thread { display: flex; flex-direction: column; gap: 12px; }
.msg { border: 1px solid var(--border); border-radius: 10px; padding: 14px; background: #140e18; }
.msg-staff { border-color: rgba(75,224,138,0.35); background: #0f1a14; }
.msg-ceo { border-color: rgba(255,198,31,0.35); background: #1a1509; }
.msg-head { display: flex; justify-content: space-between; gap: 10px; margin-bottom: 8px; font-size: 13px; }
.msg-body { white-space: pre-wrap; }

/* ---------- footer ---------- */
.footer { border-top: 1px solid var(--border); background: rgba(12,6,10,0.85); }
.footer-inner { display: flex; justify-content: space-between; gap: 10px; padding: 16px 18px; font-size: 13px; color: var(--muted); flex-wrap: wrap; }


/* ---------- resources / versions ---------- */
.res-hero { display: grid; grid-template-columns: 320px 1fr; gap: 20px; align-items: start; }
.res-thumb { width: 100%; border-radius: 12px; border: 1px solid var(--border); display: block; }
.res-version { font-size: 12px; letter-spacing: 1px; color: var(--accent); text-transform: uppercase; font-weight: 700; }
.res-list { display: flex; flex-direction: column; gap: 14px; }
.res-item { display: grid; grid-template-columns: 140px 1fr auto; gap: 16px; align-items: center; }
.res-item img { width: 140px; height: 84px; object-fit: cover; border-radius: 10px; border: 1px solid var(--border); }
.res-current { border-color: rgba(255,198,31,0.55); box-shadow: 0 0 0 1px rgba(255,198,31,0.15) inset; }
@media (max-width: 780px) { .res-hero { grid-template-columns: 1fr; } .res-item { grid-template-columns: 1fr; } }

/* ---------- responsive two-column layout ---------- */
.split { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; align-items: start; }
@media (max-width: 900px) { .split { grid-template-columns: 1fr; } }